Returns & Exchanges
At Lonsdale Leather, we take pride in the quality of our goods and want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Ensure the items are in their original, unused condition and securely pack them in the original shipping box along with your receipt.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our warehouse facility.
Receive Your Refund
Once our team inspects the returned leather goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing